Ecommerce Logistics Support Specialist

ShopriteX is seeking a Control Hub Last Mile Logistic Associate to provide efficient ecommerce support to drivers and clients, handling order queries and resolving incidents across channels. You will support operations from order creation to delivery, track SLA adherence, and drive improvements through proactive communication and collaboration with stakeholders.

You will work in a fast-paced ecommerce environment, leveraging knowledge of logistics and customer service to enhance the customer