IT Operations & Support Specialist

NES Fircroft is seeking an IT Operations & Support Analyst to ensure stable and secure IT services across Odense sites and remote locations. You will provide 1st and 2nd line support, manage incidents via ServiceNow, and help run core infrastructure.

The role requires hands-on experience with Windows Server, Microsoft 365, Active Directory/Entra ID, and basic networking. You will coordinate with vendors, maintain CMDB records, and assist local stakeholders with IT projects and room technologies.