Senior Technical Support Engineer - Enterprise Cloud (Cape Town)

Placements24 is seeking a Senior Technical Support Engineer to join our client’s growing team in Cape Town, Western Cape. You will handle high-priority client escalations, perform deep root-cause analysis, and work with engineering to drive fixes and product improvements.

You’ll mentor junior engineers, develop advanced documentation, and monitor systems to prevent outages. A strong background in cloud platforms, scripting, databases, and APIs is essential for success in this roles.